Fearless Negotiating: The Wish, Want, Walk Method to Reaching Solutions That Work by Michael Donaldson
Never fear another negotiation! n nPowerhouse entertainment lawyer and negotiating guru Michael Donaldson has distilled a lifetime of negotiating success into a simple, straightforward plan to get you what you want, when you want it-without the angst. n nIf you've ever been uncertain before a negotiation, felt beaten up after, or thought you could have and should have negotiated better, Fearless Negotiating shows you, step by step, how to erase your fears and preconceptions and tap into the master negotiator that lives within you. This short and compelling guide is an essential companion to achieving more rewarding, meaningful, and mutually satisfying business and personal relationships and outcomes. n nDonaldson introduces his remarkably effective Wish-Want-Walk Method, which has been successfully presented in seminars around the world: n nWISH-set a goal for the negotiation n nWANT-know where the market is most likely to push the results n nWALK-draw the line that you will not cross n nWish, Want, Walk will be your guide, telling you when to start the bidding, when to quit while you're ahead, and when to cut your losses. Establishing these three points beforehand will make you more comfortable at the negotiating table, reduce your stress, and even help you predict the likely outcome. n nDonaldson also shows you how to make the most of your time between creating your Wish-Want-Walk plan and when you go into the negotiating session. He helps you get in touch with your inner, natural-born negotiator, making it easier to make opening offers, bargain with confidence, and seal the deal you want.
Publication Details
Title:
Author(s):
Illustrator:
Binding: Hardcover
Published by: McGraw-Hill Education: , 2007
Edition:
ISBN: 9780071487795 | 0071487794
160 pages.
Book Condition: Very Good
Pickup currently unavailable at Book Express Warehouse
Product information
New Zealand Delivery
Shipping Options
Shipping options are shown at checkout and will vary depending on the delivery address and weight of the books.
We endeavour to ship the following day after your order is made and to have pick up orders available the same day. We ship Monday-Friday. Any orders made on a Friday afternoon will be sent the following Monday. We are unable to deliver on Saturday and Sunday.
Pick Up is Available in NZ:
Warehouse Pick Up Hours
- Monday - Friday: 9am-5pm
- 62 Kaiwharawhara Road, Wellington, NZ
Please make sure we have confirmed your order is ready for pickup and bring your confirmation email with you.
Rates
-
New Zealand Standard Shipping - $6.00
- New Zealand Standard Rural Shipping - $10.00
- Free Nationwide Standard Shipping on all Orders $75+
Please allow up to 5 working days for your order to arrive within New Zealand before contacting us about a late delivery. We use NZ Post and the tracking details will be emailed to you as soon as they become available. Due to Covid-19 there have been some courier delays that are out of our control.
International Delivery
We currently ship to Australia and a range of international locations including: Belgium, Canada, China, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, United States, Hong Kong SAR, Thailand, Philippines, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, Poland, Portugal, Sweden & Singapore. If your country is not listed, we may not be able to ship to you, or may only offer a quoting shipping option, please contact us if you are unsure.
International orders normally arrive within 2-4 weeks of shipping. Please note that these orders need to pass through the customs office in your country before it will be released for final delivery, which can occasionally cause additional delays. Once an order leaves our warehouse, carrier shipping delays may occur due to factors outside our control. We, unfortunately, can’t control how quickly an order arrives once it has left our warehouse. Contacting the carrier is the best way to get more insight into your package’s location and estimated delivery date.
- Global Standard 1 Book Rate: $37 + $10 for every extra book up to 20kg
- Australia Standard 1 Book Rate: $14 + $4 for every extra book
Any parcels with a combined weight of over 20kg will not process automatically on the website and you will need to contact us for a quote.
Payment Options
On checkout you can either opt to pay by credit card (Visa, Mastercard or American Express), Google Pay, Apple Pay, Shop Pay & Union Pay. Paypal, Afterpay and Bank Deposit.
Transactions are processed immediately and in most cases your order will be shipped the next working day. We do not deliver weekends sorry.
If you do need to contact us about an order please do so here.
You can also check your order by logging in.
Contact Details
- Trade Name: Book Express Ltd
- Phone Number: (+64) 22 852 6879
- Email: sales@bookexpress.co.nz
- Address: 62 Kaiwharawhara Rd, Kaiwharawhara, Wellington, 6035, New Zealand.
- GST Number: 103320957 - We are registered for GST in New Zealand
- NZBN: 9429031911290
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at sales@bookexpress.co.nz. Please note that returns will need to be sent to the following address: 62 Kaiwharawhara Road, Wellington, NZ once we have confirmed your return.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at sales@bookexpress.co.nz.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sales@bookexpress.co.nz.